Copywriter and project manager for telecom corporation.
This email is part of the coordinated communications campaign our team developed at the beginning of the COVID-19 crisis. More about the project
Xfinity needed to rethink all of its in-person customer interactions, and Xfinity.com/prepare became our hub for communicating these new processes. More about the project
I was the lead writer on our annual price change letters and notifications. These were sent directly to every Xfinity retail customer in the US. More about the project
I wrote email notifications like this one as part of the massive communication effort for annual price change. More about the project
I’d often edit and write support articles like this one. We’d help customers learn how to use their products and services in detail with FAQs and how to’s. More about this kind of work
I wrote some good-news messages, too, like this email that was part of our speed increase campaign. More about the project